Congratulations on your new VPS order. This article will help you connect to your Windows VPS using different devices and operating systems.

1. Where to Find Your Login Credentials

Once your VPS is set up, you will receive a welcome email that contains:

  • IP Address or Hostname

  • Username (usually: Administrator)

  • Password

If you cannot find the email, please check your spam or junk folder.
Alternatively, you can also view it directly in your client portal:

Client Area > Email History

2. How to Connect from a Windows PC

Use the built-in Remote Desktop Connection tool:

  1. Click on the Start menu and search for "Remote Desktop Connection"

  2. Open the app

  3. In the "Computer" field, enter your VPS IP address or Hostname (e.g. 123.45.67.89 or us-srv3.alovhost.com:5015)

  4. Click "Connect"

  5. Enter your Administrator username and password

You will then be connected to your VPS desktop.

3. How to Connect from a Mac

  1. Open the App Store

  2. Search for "Windows App"

  3. Install and open the app

  4. Click the "+" button to add a new connection

  5. Enter your IP address (or Hostname) and username

  6. Save and double-click to connect

If you need visual help, follow this video guide.

4. How to Connect from iPhone or iPad

  1. Open the App Store

  2. Search for "Windows App Mobile"

  3. Install and open the app

  4. Tap the "+" button to add a new desktop

  5. Enter your VPS IP (or Hostname) and login credentials

  6. Save and tap to connect

5. How to Connect from Android

  1. Open Google Play Store

  2. Search for "Microsoft Remote Desktop"

  3. Install and open the app

  4. Tap "+" and choose "Desktop"

  5. Enter your IP, username, and password

  6. Save and tap to connect

6. Using the Built-In Web VNC Access (Alternative Option)

If RDP does not work, you can use the built-in VNC viewer:

  1. Login to your Alovhost client portal

  2. Go to Services

  3. Click on your VPS

  4. Click the small monitor icon to open the VNC viewer

  5. Wait a few seconds, then click "Launch VNC"

This allows you to access your VPS directly from the browser without using any external applications.

Need Help?

If you experience any problems connecting:

  • Double-check your IP, username, and password

  • Try rebooting your VPS from the client area

  • Try another device or network

If you still have issues, please open a support ticket.
We are happy to assist you.

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